State House News Service

Lost TD Bank Tapes Include Info On 73,000 Mass. Customers

BOSTON — TD Bank has lost unencrypted backup tapes that include account information and Social Security numbers for more than 73,000 customers in Massachusetts, Attorney General Martha Coakley said Friday, saying her office had been informed by the bank.

The bank is sending notices to more than 267,000 customers nationwide, telling them that they may be affected due to the loss of two data tapes in March, Coakley’s office reported.

In a statement, Coakley said her office would review the circumstances of the breach of personal information and the steps TD Bank takes to address the problem.

Bank officials, according to Coakley’s office, have said they are unaware of any misuse of the information on the tapes but could not rule that out as a possibility.

Potentially affected customers should take advantage of credit monitoring services offered by the bank and should not respond to unsolicited calls or emails asking for information about their credit cards, bank accounts or Social Security numbers.

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