Connector Gains New COO, Corner Office Adviser
Vicki Coates, a former vice president of dental management at DentaQuest, starts on Monday as chief operating officer. Patricia Wada, who has worked on state information technology projects, will take the job of special assistant to the governor for project delivery.
Trouble With State Health Connector's Call Centers Frustrates Insurance Seekers
Today is the deadline for coverage that begins Feb. 1, but an untold number of residents say they’ve hit roadblocks while trying to enroll and pay for a plan. The problem at this stage is not so much the new website -- it’s the call center.
New Mass. Health Connector Website Works, But Some Enrollees Have Problems
So the new site works and that, by itself is a success, say some people who’ve struggled to enroll or help residents do so for the past year. But lots of people are asking why -- when the state has spent $254 million between the old, failed site and this new one -- they are still having so much trouble signing up for a health plan.
Deadline Extended For Mass. Residents Bedeviled By Health Connector Site
Massachusetts residents who have had difficulty signing up through the Health Connector for unsubsidized health insurance coverage will be given an extra two weeks to enroll under an extension plan to be presented Thursday, Statehouse News reports.