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TJX Explains Time Lag

A customer is taking the TJX Companies to court. According to a class-action lawsuit filed in federal court in Boston yesterday, the Framingham-based retail firm failed to provide adequate security for its customer data and then it failed to reveal a breach for a month.

TJX, the parent of retailers such as Marshalls and T.J. Maxx, says it discovered in mid-December that hackers had accessed customer credit card numbers and personal data. But thecompany waited until mid-January to make the breach public.

Now, almost two weeks later, TJX is taking out full-page newspaper ads and going online to explain the delay. WBUR's Business and Technology Reporter Curt Nickisch has more on the story.

This program aired on January 30, 2007. The audio for this program is not available.

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