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Coakley To Examine Utilities' Preparedness

With thousands of Massachusetts residents without power days after Tropical Storm Irene, the state's attorney general is looking into the utility companies' responses to the outages.

Massachusetts Attorney General Martha Coakley asked the major utilities to giver her detailed information about how they prepared for the storm, as well as how they are communicating outage information to customers.

NStar, one of the state's utility companies working to bring power back to thousands, says it will give Coakley the information she's seeking, but that the company's preparations were appropriate.

"Our emergency response plan is comprehensive, it's well rehearsed and well planned out," said Mike Durand, an NStar spokesman. "We had crews in place and material where it needed to be."

The utilities have about a month to respond to Coakley's request.

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This program aired on September 1, 2011. The audio for this program is not available.

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