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Thirteen of about 120 scheduled Boston Public Schools bus routes were not staffed Monday morning, leaving students waiting for buses that never arrived.
Interim BPS Superintendent John McDonough says the bus drivers' union failed to deliver on its promise to provide full service and that the school district would add extra bus service Monday afternoon.
"We know this is frustrating for families and schools. We are as frustrated as anyone else with the ongoing uncertainty that has been created by our bus drivers union and want to apologize to the families who are affected," McDonough said in a statement.
McDonough warned parents there could be significant delays Monday afternoon, and said students could ride the MBTA for free.
School for most students doesn't start until September 4, but The Boston Globe reports that 26 schools started classes Monday and about 400 of 3,000 students were not picked up.
The bus drivers' union has not responded to a request for comment.
Check the status of a BPS bus route here.