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The Demise Of Voicemail?

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The Facebook and WhatsApp app icons are displayed on an iPhone on February 19, 2014 in San Francisco. (Justin Sullivan/Getty Images)
The Facebook and WhatsApp app icons are displayed on an iPhone on February 19, 2014 in San Francisco. (Justin Sullivan/Getty Images)

Here's a question: When was the last time you received a voicemail, and wouldn't have preferred an email or text message instead? A while ago? Never?

The Globe's innovation columnist Scott Kirsner writes that it's time that voicemail went the way of the floppy disk.

Guest

Scott Kirsner, innovation economy columnist for The Boston Globe. He tweets @ScottKirsner.

This segment aired on June 30, 2016.

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