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A 911 Makeover For the 21st Century
ResumeWhen you call 911 you expect that help will come right away. But as Christine Kenneally reports in Time magazine, 911 centers around the country are ill-equipped to handle the increase in cell phone and smart phone use and may not be able to locate you.
- Time Magazine: How to fix 911
This segment aired on May 20, 2011.