A 911 Makeover For the 21st Century04:46
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May 20, 2011

This article is more than 9 years old.

When you call 911 you expect that help will come right away. But as Christine Kenneally reports in Time magazine, 911 centers around the country are ill-equipped to handle the increase in cell phone and smart phone use and may not be able to locate you.

Time Magazine: How to fix 911

This segment aired on May 20, 2011.

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BBC Newsday

Here & Now

A 911 Makeover For the 21st Century04:46
Copy the code below to embed the WBUR audio player on your site
<iframe width="100%" height="124" scrolling="no" frameborder="no" src="https://player.wbur.org/hereandnow/2011/05/20/emergency-cell-phone"></iframe>