More than two million Syrians have fled their homes since the civil war broke out there two and a half years ago.
Countries in the region have been overwhelmed by the refugees, so many Syrians have made their way to Europe instead, where some are now in limbo, waiting for legal asylum.
The BBC's Matthew Price has the story of one family who left Syria and traveled through Egypt, Libya and Italy before arriving in the Austrian capital of Vienna.
- Matthew Price, correspondent for the BBC. He tweets @mthprijs.
This segment aired on October 24, 2013.