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How Rudeness At The Office Impacts Everyone03:27

This article is more than 3 years old.

A recent study found that having one team member who makes rude comments to others has a big impact — and reduces communication among the entire team, negatively impacting the group's work.

Harvard Business Review has taken a closer look, and Here & Now's Jeremy Hobson hears more from HBR's Curt Nickisch (@CurtNickisch) about the research into rudeness, and also research that finds instead of investing in karaoke nights, companies should focus on building trust.

This segment aired on January 26, 2017.


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