Do We Need More Messaging Apps?05:29
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Whatsapp is one app leading the crowded messaging field. (Carl Court/Getty Images)
Whatsapp is one app leading the crowded messaging field. (Carl Court/Getty Images)
This article is more than 2 years old.

Smartphones keep us constantly connected, and messaging apps make communication instant. Dozens of messaging apps already exist and now Amazon is reportedly looking to jump into the field.

Why are we using so many different apps to do basically one thing? Here & Now's Robin Young talks with Joanna Stern (@joannastern) of The Wall Street Journal.

This segment aired on July 27, 2017.

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