Navigating FEMA In Post-Harvey Houston04:36
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Geri-Ann Hernandez talks on the phone with the car insurance company for her Toyota Camry. She says the company told her it’s probably totaled. (Jorge Sanhueza-Lyon/KUT)
Geri-Ann Hernandez talks on the phone with the car insurance company for her Toyota Camry. She says the company told her it’s probably totaled. (Jorge Sanhueza-Lyon/KUT)
This article is more than 2 years old.

Homeowners who've been navigating the floods in Houston and along the Gulf Coast now face another daunting task: navigating FEMA and insurance paperwork.

KERA's Christopher Connelly (@hithisischris) checks in with one family just starting the process.

This segment aired on September 4, 2017.

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