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In Atlanta, you can dial 311 as an alternative to calling the police

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This article is more than 1 year old.

Atlantans now have an alternative to calling 911 when they see someone struggling with mental health, extreme poverty and a range of other non-emergency quality of life concerns.

The Policing Alternative and Diversion Initiative, or PAD, has a 311 line and sends out response teams to help people with medical care, housing and financial issues.

Lisa Hagen of WABE reports.

This segment aired on November 30, 2021.

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