Support the news

Retailers Resist Returns

This article is more than 13 years old.

Some retailers are tightening return policies and even blacklisting some serial returners.

Delores Handy talks with Edgar Dworsky, the founder of the online magazine "Consumer World."

This program aired on December 26, 2005. The audio for this program is not available.

+Join the discussion
TwitterfacebookEmail

Support the news