Mass. Unemployment Lines Long With Unresolved Claims

Stacy was laid off from a mail room in Cambridge on March 20. She said her supervisor told her it was because of the economy.

“We was all gonna be laid off, it was nothing we did. At work, they had nothing but good reviews, from my supervisor,” she said. “He would definitely send us back there, he would be more than happy to work with us again, but unfortunately, right now, the company’s cutting down.”

Stacy, who did not want to use her full name because she was concerned it would affect her claim, immediately filed for unemployment, but after a call with an adjuster she received a letter saying she was denied because she voluntarily quit. She had no idea why, because she said she has had a good employment record.