This has been the summer of discontent. Airline delays are at record highs.
One in four domestic flights delayed. Thousands of flights cancelled outright. Horror stories of passengers stranded on the tarmac for hours. Vacations ruined. Important business meetings missed. Flights oversold. Near misses in the air.
Tempers are flaring at ticket counters. Making your connecting flight? Forget about it. Patience and profits are running out. In some cases, a long car ride can get you where you want to go faster than a plane.
This hour On Point: America's ailing airline industry. Fasten your seat belt. We promise to take off on time.
Alexandra Marks, national correspondent for the Christian Science Monitor
R. John Hansman, Jr., Professor of Aeronautics and Aviation, Massachusetts Institute of Technology
Alin Boswell, flight attendant, US Airways
Peter Vlitas, Vice President, Pro Travel
This program aired on August 2, 2007.