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Instead Of Lawsuits, Medical Apologies

This article is more than 11 years old.

Some patients who have been harmed during medical procedures are opting not to sue, but to talk with the medical team responsible for the harm. Health care professionals are being trained to apologize when things go wrong. Who benefits from a doctor’s mea culpa?


This program aired on February 1, 2008. The audio for this program is not available.

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