MBTA's Richard Davey: No More Free Fares For Late TrainsPlay
MBTA general manager Richard Davey hopes to balance his agency's $137 million budget deficit, in part, by reneging on the first item in the T's "Customer's Bill of Rights," which guarantees a free trip for any bus or train that's at least 30 minutes late.
Davey says the savings will allow him to improve service. He joins us to explain, and take your calls.
This segment aired on February 24, 2011.