No Texting During Interviews… And Other Etiquette For Job Seekers16:45

This article is more than 8 years old.

This story originally aired on March 30, 2012.

2012 was not the best year economically, and for people looking for work, the challenges were numerous: The fragile recovery; the high cost of living, the unemployment rate up around 7 percent. All those factors meant landing the right job wasn't easy.

But take heart — Jodi R. R. Smith has some ideas that might help. She's not a career counselor or an expert on the economy or the job market. But she is an authority on one particular personal skill that can help. And she says it's a skill that's in very short supply: manners.

And let's be clear here. She won't tell you that good manners are all you need to land that
job. But she will make the case that a lack of manners and etiquette can work against you. And she says it's surprising how many people get tripped up by a basic lack of manners.

Here's an excerpt from Smith's book, "From Clueless to Class Act, Manners for the Modern Man and Manners for the Modern Woman:"


This segment aired on December 31, 2012.