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Beth Israel Doctor Argues Rep. Moulton Had Unrealistic Expectations Of Veteran's Affairs12:46
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Dr. Dzung Le, D.O. talks with retired Air Force Staff Sgt. Shalum Scott in the hallway after his appointment at the Department of Veteran's Affairs Clinic in Fort Worth, Texas in 2010. (Sharon Ellman/AP)
Dr. Dzung Le, D.O. talks with retired Air Force Staff Sgt. Shalum Scott in the hallway after his appointment at the Department of Veteran's Affairs Clinic in Fort Worth, Texas in 2010. (Sharon Ellman/AP)
This article is more than 5 years old.

It's a sad truth that we've come to expect some hassles when it comes to health care — long waits to see the doctor, confusing paper trails and maybe poor communication about prescriptions.

But when Rep. Seth Moulton dealt with all of the above at the Department of Veterans Affairs — he decided to take some action.

The Salem Democrat and Iraq War veteran who earned two medals for valor needed treatment for a hernia, and his experience with the VA was so frustrating that he's now looking to pass legislation that he hopes will improve things.

But Dr. Henry J. Feldman, a hospitalist at Beth Israel Deaconess Medical Center who provides part-time care at the VA Medical Center in West Roxbury, argued in a letter to The Boston Globe Wednesday that Congressman Moulton had unrealistic expectations.

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Dr. Henry J. Feldman, hospitalist at Beth Israel Deaconess Medical Center who provides part-time care at the VA Medical Center in West Roxbury.

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The Boston Globe: Hassle-Free Experience Was An Unrealistic Expectation

  • "In the article regarding the Veterans Affairs medical center ('In effort to fix woes in VA care, Moulton taps own experience'), it is easy to make it sound like gross incompetence by the VA staff, when, in fact, Representative Seth Moulton was presenting them with an almost impossible service expectation."

Radio Boston: Congressman Seth Moulton’s Frustrating VA Odyssey

  • "Seth Moulton, the freshman Massachusetts Congressman, is taking on a challenge in Washington that’s close to his heart: the Salem Democrat and Iraq war veteran, who earned two medals for valor, wants to fix the Department of Veterans Affairs."

This segment aired on June 12, 2015.

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