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The state's emergency shelter hotline is struggling to keep up with demand

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Massachusetts is a "right to shelter" state, which means those in need of shelter must be provided with it. But with more and more people seeking it, that right is putting a strain on resources set up to support the need. WBUR's Gabrielle Emanuel looks into how the state's shelter assistance hotline is struggling to keep up with demand.

This segment aired on December 5, 2022.

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