WBURQ&A: Keeping Healthy During Boston’s Water Crisis

BOSTON — About 2 million people in the Boston area face their third day of a boil-water order due to a broken pipe that’s affected the region’s whole water system. To talk about the health risk, and how people can keep from getting sick, WBUR’s health and science reporter, Sacha Pfeiffer, had this conversation with Morning Edition host Bob Oakes.


So we’ve been warned not to drink tap water, but what happens if we do? Say you accidentally swallow some when you’re showering?

Well, first of all, symptoms would probably take about seven days to show up. But until then there isn’t really anything you can do.

There’s no preventive medicine you can take, either prescription or over-the-counter?

No, there isn’t. And even if you do catch some sort of parasite from drinking untreated water, such as giardia or cryptosporidium, some of these parasitic diseases don’t require special medicine or treatment. Some of them do need an antibiotic or an anti-parasitic medication. But you’d want to consult with your doctor about that. What you shouldn’t do right now is panic and race to the emergency room. Here’s the state’s medical director, Dr. Lauren Smith:

There’s no reason for people who do not have symptoms who think (they) may have drunk water to go to the doctor’s office or go to the emergency room. If you don’t have symptoms, there’s really no reason to seek out medical care at this point.

Dr. Lauren Smith, medical director, Massachusetts Department of Public Health

I assume she’s saying that in part because doctors and hospitals don’t want to be overwhelmed with the so-called “worried well”?

Exactly. In fact, Dr. Smith says some E.R.s are already seeing the “worried well” come in saying they may have drank the water and need to be checked out. But she says there’s nothing anyone can do to “check them out.” So people should sit tight and watch for symptoms such as stomach cramps, diarrhea, nausea or vomiting.

What about local hospitals? How are they getting the water they need for patient care and sterilizing equipment and that sort of thing?

Well, actually, this is a little surprising. The Longwood Medical Area hospitals — Brigham and Women’s Hospital, Dana-Farber Cancer Institute, Children’s Hospital and Beth Israel Deaconess Medical Center — can actually use their tap water. That’s because the MWRA was able to temporarily reconfigure the water pipes leading to those hospitals to help them out.

Just those four hospitals?

Yes, just those four.

Was that an accident of geography, since they’re all clustered in the same area?

Yes. It has to do with how the pipes run under the city. Hospitals on the other side of town, including Mass General and Tufts Medical Center and Boston Medical Center, can’t use their tap water.

So what are they doing?

They’ve taken a bunch of measures to protect their patients. Those include using bottled water or saline solution for treating wounds, and using sterile water for scrubbing into the O.R. They also have big supplies of bottled water on hand. So for the most part it’s business as usual there.

Let’s just back track for a minute. The health concerns come from the fact that the water flowing right now out of most taps in the Boston area, which comes from emergency reserves, hasn’t been treated the way our drinking water usually is, right?

That’s right. The water isn’t going through its usual disinfection and filtration process. That’s why people should use bottled water or boil their tap water for at least one minute before they drink it.

Is the water coming out of our taps still safe for showering and flushing?

Yes, for non-drinking purposes, tap water is basically fine. Here’s Dr. Smith again, the state medical director, spelling out when you do need to use bottled or boiled water.

Any drinking, cooking, washing fruits and vegetables that you’re going to eat raw, mixing infant formula or other liquids or drinks that you reconstitute from powder or concentrate, for making ice, for brushing your teeth, and for washing your hands.

Dr. Lauren Smith, state medical director

She says that’s especially important for people with compromised immune systems and for anyone who takes care of infants or the elderly.

How about making coffee in a home coffeemaker? Can you use tap water for that?

You know, Dr. Smith jokes that only in New England is that coffee question so very important. But it is getting asked a lot, and she says you should use bottled or boiled water in automatic coffee makers because those machines don’t heat water long enough or hot enough to make untreated water safe.

If symptoms take about seven days to show up, as you mentioned before, and if the boil-water order went into effect Saturday, does that mean that next weekend we could see a lot of sick people in the Boston area?

We really don’t know. But I was talking about this with Bob Zimmerman, who heads the Charles River Watershed Association. He certainly doesn’t think people should be cavalier about this. But he’s actually not that concerned about anyone getting sick.

Nobody can guarantee that it’s 100 percent safe. On the other hand, the likelihood that somebody is going to get sick from it is very low.

Bob Zimmerman, executive director, Charles River Watershed Association

His comment gets at the point that Boston’s tap water isn’t actually contaminated, as far as we know; it’s simply untreated. And while that does pose a risk of illness, it doesn’t mean you’re definitely going to get sick if you drink it, right?

Right. The water could be completely fine. So Zimmerman says follow MWRA guidelines; just don’t obsess.

If they say boil the water, boil the water. And when they say that it’s safe to use that water again, that will probably come with some caveats, like run your water for several minutes to flush out the pipes. And then we should be back to normal.

Bob Zimmerman, Charles River Watershed Association

Zimmerman says he believes that by the time the boil-water order is lifted, the MWRA will be 100 percent sure that the water is safe.

WBUR Topics · Boston · Health
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  • http://www.fotki.com/npro/fashion Dan Burnstein

    Very interesting article – there is a good follow on – what are and where are those emergency reserves? How many? Are they ancient reservoirs like the one on Route 9 in Brookline?

  • Phyllis Gorman

    If the tap water of Boston and the other affected communities is merely untreated and not actually known to be contaminated, as your last question suggests, why doesn’t the MWRA or DPH test it to see whether or not it really does contain pathogenic organisms?

    Also, if we assume the tap water is unsafe, why isn’t it an option for those who have unknowingly consumed it to take Ciprofloxacin? Americans carry this drug all over the world to treat and, in some areas, even prevent gastrointestinal illness.

  • Dorothy McCarthy

    Helpful review, thanks; am interested in the use of dishwashers: are they ok to use sincd they are hooked up to the water lines.

  • http://www.wbur.org/news/wbur/people/spfeiffer Sacha Pfeiffer

    Hi — Sacha Pfeiffer here, from WBUR. In answer to your question, Dan, about what and where the emergency reserves are: these are back-up water supplies such as the Sudbury Aqueduct, Chestnut Hill Reservoir and Spot Pond Reservoir. This water is not suitable for drinking — the MWRA has described it as “pond water” — but it can be used for bathing, flushing and fire protection.

    Regarding your question about water testing, Phyllis: state officials are currently testing water samples and expect to have results back Monday afternoon. As for taking Cipro preemptively: few doctors would advise taking such a powerful antibiotic if you are unsure whether you are actually sick. Remember: the water now flowing out of Boston’s taps is not necessarily contaminated; it is simply untreated. And state officials believe the likelihood that anyone will become ill from drinking the untreated water is slim.

    About whether dishwashers are safe, Dorothy: You may use a dishwasher if it has a sanitizing cycle. If your dishwasher doesn’t have a sanitizing cycle, or if you’re not sure whether it does, the MWRA advises that you hand-wash your dishes and then immerse them for at least one minute in lukewarm water mixed with one teaspoon of bleach per gallon of water. Then let the dishes air dry.

  • Jessica

    How should immuno-compromised people take extra precautions? For example, if it is okay to shower in the water, why not wash your hands? I have actually heard (from MWRA, backed up by other sources) that Boston’s normal, treated tap water is also not good for people with immune issues, perhaps because of the high levels of bacteria, and chemical additions, such as chlorine, to treat those bacteria.

  • Sue Ferguson

    My daughter’s school has turned off the taps in all of the bathrooms. I assume this is to prevent the kids from drinking the tap water or accidentally getting the water in their eyes. They are supposed to use hand sanitizer instead of washing hands. But, it seems like this would just create a whole host of additional potential health problems as hand sanitizer doesn’t clean anything from hands; it just kills germs. But does it really work that well if you don’t first use soap and water to wash your hands?

  • lia glovsky

    If it is ABSOLUTELY safe to DRINK water brought to a rolling boil for 1 minute, why is everyone so eager to buy bottled water??? Convenience? The very idea of the water having been contaminated? Reluctanctance to drink the extra chlorine that may not be able to be boiled off?

  • http://www.wbur.org/news/wbur/people/spfeiffer Sacha Pfeiffer

    Hi — Sacha Pfeiffer here again, from WBUR, with answers to more of your questions. Jessica, people who are immuno-compromised, as well as the very young and the elderly, are at higher risk of infections and complications from water-borne illnesses. However, following the MWRA’s boil-water order and its other recommended precautions can help prevent these possible problems. Those precautions include the following hand-washing guidelines, which also address the question posted online by Sue about whether hand sanitizers are sufficient for washing hands:

    Wash your hands with soap and boiled water, or soap and bottled water. If only tap water is available, use an alcohol-based hand sanitizer after washing with tap water. If neither tap water nor hand sanitizer are available, it’s better to wash your hands with warm tap water and soap, and then to dry them thoroughly, than not to wash your hands at all. In all of these cases, however, keep your hands away from your mouth.

  • maya g

    my question is, is it safe to use your dishwasher during this whole ordeal? I have read certain articles on how to go about washing your dishes w/ chlorine, but i see no mention if using dishwasher is ok

  • Megan K

    This is beginning to become confusing. The first day they were saying the water was safe to bathe in and do a number of other things. The second day the news came out and said the water is unsafe for washing dishes and brushing teeth NEITHER of which were stated on the first day. How is it that the water is NOT safe to wash hands with but it IS SAFE to wash your FACE AND BODY WITH? I am a resident of Watertown and the Watertown Dept. of Public Health has has stated that the water should not be used for bathing. I haven’t seen this warning elsewhere so this was yet another thing to add to the confusion. The National Guard is supplying bottled water to the affected areas, however they are only in about four or five towns and EVERY site I have gone to has stated to me that water is ONLY to be given to residents of that town. So they’re only going to help CERTAIN PEOPLE out of TWO MILLION AFFECTED PEOPLE. Honestly I don’t understand why they bother to help at all. How does any of this make sense at ALL – I have yet to figure this one out…I guess in the end the only thing that makes ANY sense is The Standells….we must LOVE that dirty water cause Boston is our home.

  • suejin

    is it safe to wash meats b4 cooking? i figure that when cooking the high temps would kill the bacteria. any inputs?

  • tom davey

    A couple of questions: is it safe to wash clothes in hot water? If not,what are the risks if you do wash/dry them?

  • http://www.wbur.org/news/wbur/people/spfeiffer Sacha Pfeiffer

    Hi — Sacha Pfeiffer from WBUR here again to answer more of your questions. About using a dishwasher, Maya, see the same answer I gave to Dorothy below. Megan, the MWRA says it’s fine to bathe in tap water; just don’t let the water get into your mouth. Regarding washing meats with tap water before cooking, Suejin: I think public health officials would advise against that, since there’s a chance you might not cook the meat at a high-enough temperature to kill any bacteria. And as for washing clothes in hot water, Tom: hot or cold tap water can be used for laundry, since there’s no risk that you will ingest that water.

  • Anna

    Hello, I have acne on my face, I was wondering if it will affect my face if I wash it with tap water?

  • Dan Ari

    Why did they mix in the untreated water? Multiple sources state that only 3 to 5 percent of the water is coming from an untreated reservior. If so little was needed, why do it at all? Would 5 percent less water in the system really be more trouble than all this boiling, and if so, how? From the outside, this seems like a moronic decision by workers who should be immediately fired, but we’re not allowed to get the inside story.

  • http://janesherrill.com Jane Sherrill

    Things I don’t understand…
    1. How do I wash my body without washing my hands?
    2. What about my face?
    3. And my towel that was used on my showered body?
    4. Why do dogs/cats have to drink boiled water too? I see so many dogs and cats drinking from puddles or ponds.
    5. What about water filtering systems that are attached to the faucet and are supposed to filter out bacteria?
    6. What about filters from canister filtering systems that are only to filter for stuff like lead, chlorine? I threw out the water in mine but is there anyway I can flush the filter? Must I trash it?

  • http://www.wbur.org/news/wbur/people/spfeiffer Sacha Pfeiffer

    Hi — Sacha Pfeiffer here again. Now that the boil-water order has been lifted, I suggest you read thse two stories, which I posted online this morning, for water-flushing guidelines and additional information:

    http://www.wbur.org/2010/05/04/post-boil-orde

    http://www.wbur.org/2010/05/04/water-main-break-2

  • Joy

    I did not know their was a boil water order until after I had showered, brushed my teeth and washed my hands several times. Now I am very sick (nausea, vomiting, diarrhea, dizziness) not sure if I should go to the doctor? It is possible that I may have just caught the flu but it seems like too much of a coincidence because I rarely get sick.

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