NPR

Chain In U.K. Tries To Lift 'Coffee Confusion'

A coffee chain in Britain surveyed its customers and found 70 percent suffered "coffee confusion." So the chain is now offering a new trial menu in plain English. A latte is now "really really milky coffee." A cappuccino — "frothy coffee." And a mocha — "chocolate-flavored coffee."

Transcript

RENEE MONTAGNE, HOST:

Good morning. I'm Renee Montagne. A coffee chain in Britain surveyed its customers and found 70 percent suffered coffee confusion. So the chain is now offering a new trial menu in plain English. A latte is now really, really milky coffee, a cappuccino - frothy coffee, and a mocha -chocolate flavored coffee. Not listed: a decaf soy triple tall latte, though some baristas might just call that - Why Bother. It's MORNING EDITION. Transcript provided by NPR, Copyright NPR.

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