Dear On Point:

Radio Diary: When The Unemployment Benefits Never Come

05:56

September 17, 2020

Grace Tatter

Job seekers exercise social distancing as they wait to be called into the Heartland Workforce Solutions office in Omaha, Neb., July 15, 2020. (Nati Harnik/AP)

Millions of Americans still haven’t yet received their benefits after being laid off during the pandemic. Denise Mines is one of them. She’s a university librarian who lives in Boynton Beach, Florida. Denise was furloughed on April 17. First thing she did: followed all of the steps to get her unemployment benefits. Should have been pretty easy, right?

In this diary ... we hear from:

Denise Mines, a university librarian who lives in Boynton Beach, Florida.

This segment aired on September 17, 2020.

First Person