Logan Reports Few Scanner Complaints

As they prepare for the Thanksgiving travel rush, Logan International Airport security officials say they've received few complaints about new screening procedures, such as full-body scanners.

Logan started using the scanners four months ago. The machine shows every contour of a traveler's body. Anyone who wants to skip the machine is patted down by a security official.

Critics around the country have likened the pat-down to molestation. But Logan's Transportation Security Administration Director George Naccara says that hasn't been the experience in Boston.

"We have had very few people complain about either the AIT or the pat-down," Naccara said. "It has been handled very well professionally. They explain what they're going to do before they do it, and that really has diffused any issues."

Naccara says Logan will likely upgrade its full-body scanning machines six months from now. The improved machines will show stick figures, rather than a person's lumps and bumps.

This program aired on November 17, 2010. The audio for this program is not available.


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