AdvertisementMental Health Response Teams Yield Better Outcomes Than Police In NYC, Data ShowsJuly 23, 2021Deepa ShivaramfacebookEmailNew York City has started the Behavioral Health Emergency Assistance Response Division, or B-HEARD, to provide more targeted care for those struggling with mental health issues. Here in March, an EMT worker cleans a gurney after transporting a suspected COVID-19 patient. (Getty Images)