AdvertisementThey were turned away from urgent care. The reason? Their car insuranceSeptember 29, 2022Sam WhiteheadfacebookEmailAfter Frankie Cook's car accident on a wet road outside Rome, Ga., her father, Russell (right), got a lawyer's letter saying they owed a hospital emergency room more than $17,000 for scans and an exam to see if she had a concussion. (Audra Melton for KHN)