Be patient. "Lines are going to be long. TSA is going to be a little crazy. The [airline] might run out of seats. I always tell people to just pack their patience," says Wilson.
Brace yourself for high airline ticket prices. "If you're looking for rock bottom bargains, you're not going to find those this holiday season," she says. For the best prices, buy your airline tickets as early as possible and keep an eye on tickets on Tuesdays and Wednesdays — "that's when carriers put out new fares," she adds.
If your flight gets canceled, reschedule as soon as you find out. "I tell people to make sure they have the airline app on their phone because sometimes you get information on there quicker than the gate agents. Whatever you do, do not stand in the long line. Either use the app [to reschedule your flight] or just call the airline directly," she says.
If your flight is overbooked, see what your options are. Airlines will often ask passengers with flexible travel schedules to volunteer to fly at another time. When that happens, says Wilson, airlines may offer travel vouchers and perks. Negotiate for "a first class seat or at least premium economy," she says. And "ask for food vouchers, access to the airline lounge." If you are involuntarily bumped, remember that you have rights. "No. 1, you can get your money back. You do not have to take a voucher — and the [airline must] accommodate you on the next available flight."
Take action as soon as you know you're going to miss your flight. "Stuff happens," she says. "If you are in the car and you know you're going to miss your flight, get on the phone and call the airline while you're still driving so you can get other accommodations."
If your flight gets canceled or delayed, do not yell at the ticket and gate agents. "They don't control the weather, the mechanics of the plane or the situation. All they can do is try to help you. And when you are nice to them, they are much more likely to help you," says Wilson. You could also bring candy in your bag to offer them as a thank you.
Pack essential items to make the journey a bit more pleasant. "I call it my little travel kit," says Wilson. "I always have my Bose noise-canceling headphones. I take two power chargers. I have my Kindle, I have snacks. Download movies because you never know if the Wi-Fi is going to be on the fritz." Check out the chart below for more essentials: