Support WBURZappos: A Workplace Where No One And Everyone Is The BossPlay04:32Download AudioYuki NoguchiJuly 21, 2015 ShareZappos.com tour guide Erika Newman (right) shows off the ball pit in the human resources department of the company's Las Vegas headquarters. Zappos eliminated managers and embraced a system of self-governance known as holacracy. (TNS/Landov)
