Consumer Financial Protection Bureau Director Richard Cordray says financial firms use arbitration to "sidestep the legal system [and] avoid accountability." But industry officials say a proposed ban on mandatory arbitration clauses will lead to frivolous legal action. (AP)
![Consumer Financial Protection Bureau Director Richard Cordray says financial firms use arbitration to "sidestep the legal system [and] avoid accountability." But industry officials say a proposed ban on mandatory arbitration clauses will lead to frivolous legal action. (AP)](https://media.npr.org/assets/img/2016/05/05/ap_16125783117456_wide-691e59eea0940ac807aa03fc8d41d86f2ade8e2e.jpg?s=1000)