Support WBURBe More Than A Bookstore: A Brick-And-Mortar Shop's Key To SuccessPlay06:25Download AudioLynn NearyAugust 15, 2017 ShareBooks at Amazon's New York City store are shelved with the covers facing out and organized around features that originated on the website, including "Most Wished For" and "Customers Who Bought This Item Also Bought." (AFP/Getty Images)