Support WBURExclusive: Turf War Blocked CFPB From Helping Fix Student Loan Forgiveness ProgramPlay04:47Download AudioChris ArnoldOctober 15, 2019 ShareKathleen Kraninger is director of the Consumer Financial Protection Bureau, an agency that was thwarted by the U.S. Department of Education from examining problems with a troubled student loan forgiveness program. (Bloomberg via Getty Images)