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Behind every green card: Legal guidance makes a difference for families amid rising backlogs & denials

This post was paid for and produced by our sponsor, Cambridge Immigration Law, in collaboration with WBUR’s Business Partnerships team. WBUR’s editorial teams are independent of business teams and were not involved in the production of this post. For more information about Cambridge Immigration Law, click here.
Navigating the U.S. immigration system has never been more challenging. In 2023, 1.17 million people became lawful permanent residents, yet the government currently manages over 11 million pending applications, and denial rates for some visas and petitions have been climbing under the current administration. What often is forgotten in these numbers is the story behind each application: a family, a dream, a career, an education, a safe future.
Ellen Sullivan, owner of Cambridge Immigration Law, says that the right legal team does not just file forms; they strategize the best way to achieve your life goals, stand beside you through uncertainty, protect your rights and value the trust that you put in our team.
The human side of immigration
For those waiting on green cards or visas, the process is more than bureaucratic, it shapes their daily lives and future plans. Attorney Sullivan says her team is driven by their clients’ families and life goals: “People see paperwork and case numbers,” she explains, “but we see mothers, fathers, spouses and entire families whose lives are in limbo.”
Two recent cases illustrate how complex and deeply human these journeys can be. One client, married in 2018, spent nearly seven years trying to get a petition for his wife approved. Their applications faced multiple denials with allegations of marriage fraud. “It was heartbreaking for the couple,” Sullivan recalls. “Every delay, every question, put their future on hold.”
Cambridge Immigration Law filed a federal mandamus lawsuit – a legal action that asks a court to compel a government agency to review a case without unfair delays. The team meticulously gathered evidence, filed affidavits and prepared the clients for their interview. After three denials prior to Sullivan’s representation and years of uncertainty, USCIS approved the case.
"People see paperwork and case numbers, but we see mothers, fathers, spouses and entire families whose lives are in limbo."
Ellen Sullivan, owner, Cambridge Immigration Law
Another client, a single mother of two, faced a green card renewal denial due to alleged fraud over minor criminal records. She had already worked with three attorneys without resolution, and her hearings were repeatedly postponed. Attorney Maria Angelica Dorney and her legal team at Cambridge Immigration Law filed a Motion to Advance and within three months of her rescheduled hearing, the Immigration Judge granted relief.
“She finally felt safe and able to provide for her children,” Sullivan remembers.
These stories reflect larger trends in U.S. immigration policy. As backlog and denial rates rise nationally, families navigating green card and visa processes face prolonged uncertainty and higher stakes.
Choosing the right attorney matters
These stories show why choosing the right immigration attorney is ultimately about having someone steady by your side during one of the most stressful periods of your life. A strong lawyer helps you understand each step, prepares you for important moments and offers guidance when unexpected challenges arise. With family-based green card timelines often stretching up to 24 months or more, the right attorney provides clarity, structure and emotional calm when the process feels uncertain.
Legal representation makes the difference. However, a recent report shows that only 30% of immigrants with pending applications currently have legal counsel, a sharp decline from 65% in 2019. For cases like asylum petitions, research from DocketWise shows that 53% of represented applicants were granted relief in 2024, compared to just 17% without counsel. Simply put, having an experienced attorney improves outcomes, prevents unnecessary delays and reduces the risk of costly mistakes. Also, if an attorney makes a mistake in your case, a good attorney takes responsibility for the mistake and fixes it.
Practical questions to evaluate fit include: Is the attorney licensed and in good standing? Do they have experience with cases like yours? Who will handle your file? How transparent are they about timelines, costs and potential challenges?
Language and cultural understanding are another layer of support many families do not realize they need until they are in the middle of the process. “When clients can speak in their preferred language, they share their story more openly and confidently,” Sullivan explains. “For our clients, whether Portuguese, Spanish or other language speakers, having staff who can communicate directly isn’t just convenient, it helps us connect in a way that feels familiar and respectful.”
Legal guidance protects your future
With backlogs affecting over 11 million applications and denial rates rising, navigating the U.S. immigration system alone can be overwhelming and risky. “Every delay, every question, every misstep can have real consequences for families,” Sullivan notes. Having experienced legal guidance is not an extra addition to a legal case; it is what makes our clients successful. Families with the right attorney gain clarity, support and a proactive partner who helps protect their future every step of the way.
To learn more about Cambridge Immigration Law visit cambridgeimmigrationlaw.com, contact them at 617-712-2389 or schedule a consultation here.
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