Managers and administrators now make up nearly 20 percent of the U.S. workforce, and researchers writing in Harvard Business Review think that may be too many. They argue that excess bureaucracy in the United States costs the economy $3 trillion a year.
Here & Now's Robin Young speaks with HBR's Curt Nickisch about some companies that have reduced bureaucracy.
Curt Nickisch, senior editor at Harvard Business Review. He tweets @CurtNickisch.
This segment aired on September 7, 2016.