African-American customers wait as much as 30 percent longer for ride-hailing services like UberX and Lyft, according to a new study from researchers at the University of Washington, Stanford University and the Massachusetts Institute of Technology.
Researchers also found that those with "African American-sounding names" had their trips canceled at twice the rate of those with "white-sounding names." Both Uber and Lyft contend that they do not tolerate discrimination.
Here & Now's Jeremy Hobson speaks with Johana Bhuiyan of Recode about the numbers and how they compare to racial discrimination statistics in traditional taxi services.
This article was originally published on November 01, 2016.
This segment aired on November 1, 2016.