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UnitedHealth pushed staff to follow an insurance payment algorithm. Patient care suffered

05:50

New reporting from STAT says the nation’s largest insurer, UnitedHealth Group, pushed staff to limit insurance payments by strictly following calculations by an algorithm. It meant some Medicare patients didn't get the rehabilitative care they needed.

Here & Now's Scott Tong talks with STAT reporter Casey Ross about the investigation.

This segment aired on November 21, 2023.

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