Chris Donovan's journey from from telephone repairman to luxury shoe designer

Editor's note: This segment was rebroadcast on March 14, 2024. Click here for that audio.

For 25 years, Chris Donovan worked in telephone repair before making the shift to women's shoes. His designs have won fans like Tim Gunn and Tamron Hall.

Host Tiziana Dearing talks to Donovan about his improbable journey.