Couple In eBay Harassment Case Sues Company, Ex-Officials

A Massachusetts couple subjected to threats and other bizarre harassment from former eBay Inc. employees filed a civil lawsuit against the Silicon Valley giant on Wednesday.

David and Ina Steiner say in their lawsuit filed in Boston federal court that the company engaged in a conspiracy to “intimidate, threaten to kill, torture, terrorize, stalk and silence them” in order to “stifle their reporting on eBay.”

The Natick residents, who run EcommerceBytes, an online newsletter focused on the e-commerce industry, say they were subjected to cyberstalking, death threats, bizarre deliveries, and in-person surveillance from company workers. They're seeking damages to be awarded by a jury.

“This has been an unbelievably difficult ordeal for my wife and I,” David Steiner said. “Never did we imagine doing our jobs as journalists would lead to this. We want to protect the rights of reporters and their freedom of the press. We have endured enormous cruelty and abuse and feared for our lives. If this behavior can happen to us, it can happen to anyone.”

In a statement Wednesday, eBay apologized to the couple and stressed that it fully cooperated with authorities during their inquiry.

“The misconduct of these former employees was wrong, and we will do what is fair and appropriate to try to address what the Steiners went through,” the company said. “The events from 2019 should never have happened, and as eBay expressed to the Steiners, we are very sorry for what they endured.”

Several former eBay employees were charged last June for their roles in the harassment campaign. At least five have already pleaded guilty.

“This was a determined, systematic effort by senior employees of a major company to destroy the lives of a couple in Natick all because they published content that company executives didn’t like," then-U.S. Attorney for Massachusetts Andrew Lelling said at the time.