AdvertisementSocial media posts warn people not to call 988. Here's what you need to knowUpdated August 25, 2022Aneri PattanifacebookEmailOnly when the caller cannot or will not collaborate on a safety plan and the counselor feels the caller will harm themselves imminently should emergency services be called, according to the hotline's policy. (Getty Images)This article was originally published on August 11, 2022.