AdvertisementOpinionFamily, Friends Of Sept. 11 Victims: 'We Remember'September 05, 2011NPR StafffacebookEmail"Welles was a young man who loved everybody... even though these were people he'd never met... that he rescued and saved and led to safety down those stairs, for him it was just totally natural. He knew what he had to do. And he did his duty" — Jefferson Crowther, with his wife, Alison. (NPR)