Support WBURIn The Hospital, A Bad Translation Can Destroy A LifePlay04:40Download AudioKristian Foden-VencilOctober 27, 2014 ShareDr. Angela Alday talks with Isidro Hernandes, via a Spanish-speaking interpreter, Armando Jimenez. Both patient and doctor say they much prefer an in-person interpreter to one on the phone. (Courtesy of Tuality Healthcare)