Support WBURStudent Loan Servicer Steered Some Borrowers To Higher-Cost Plans, Government SaysLaurel WamsleyNovember 21, 2018 ShareA 2017 report by the Department of Education's Office of Federal Student Aid found that Navient, one of its student loan servicers, often did not tell borrowers about all of their repayment options. (Hanna Barczyk for NPR)
