‘Works Well With Others’: New Workplace Etiquette

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Social navigation in today’s changing, fluid workplace. It takes a lot more than a firm handshake to survive and thrive.

The cover of Ross McCammon's new book, "Works Well With Others." (Courtesy Dutton)
The cover of Ross McCammon's new book, "Works Well With Others." (Courtesy Dutton)

Work takes up a ton of our lives. And for most, it’s not just about doing one thing well. It’s also about getting along with a whole lot of people at work, in a whole lot of circumstances. From your first job interview, to showing up new, to climbing – maybe – a ladder, to battling and teaming up and going out. To handling jerks and making toasts. We hear a lot about flat hierarchies now and new ways, and it’s true. But there are ancient human social dynamics in there too, ready to take you up or take you down. This hour On Point, the social navigation of work.
-- Tom Ashbrook


Ross McCammon, senior editor at Esquire and business ettiquette columnist for Entrepreneur. Author of the book, "Works Well With Others: An Outsider’s Guide to Shaking Hands, Shutting Up, Handling jerks, and Other Crucial Skills in Business that No One Ever Teaches You." (@rossmccammon)

Elizabeth Bernstein, 'Bonds' columnist for The Wall Street Journal. (@EBernsteinWSJ)

From Tom’s Reading List

Esquire: A Few Rules for Drinking at Work — "At the going-away thing for your coworker, never be the first to crack open a second beer. And maybe say something nice. Do not drink anything that suggests your current health campaign extends to your drinking choices. Light beer. 'Rum and diet.' A spritzer of some sort. Healthy choices are fussy choices. And fussy is not a virtue—in drinking and in business.

Science of Us: 3 Insights From a Fun New Book About Office Weirdness — "Both the office and, more broadly, life entail lots of interactions with people you’re not quite sure about. Maybe they’re fun in some settings but not in others; maybe they have moments of brilliant talent mixed with astounding incompetence. When you encounter people like this, McCammon recommends a simple test in which you ask yourself two questions: 'Would I have two beers with this person?' and 'Would I allow this person to look after my puppy over a weekend?'"

The Wall Street Journal: People Love Your Sarcasm, Really -- "Does sarcasm have a place in polite conversation? Experts say yes, but it depends on who is on the receiving end. While sarcasm can baffle—or even offend people—when it is expressed between friends, or people who know each other well, it can be good for everyone involved."


Read An Excerpt Of "Works Well With Others" By Ross McCammon

This program aired on November 4, 2015.


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