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The mass market comes for Etsy
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Etsy used to be the place to shop for quirky, handmade items from independent crafters all over the world. Now, it’s flooded with mass-produced products. What happened to Etsy?
Guests
Ann Gehan, e-commerce, retail, and consumer brands reporter at The Information.
Ranjay Gulati, professor of business administration at Harvard Business School. Wrote a case study of Etsy for the Harvard Business review in 2021.
Also Featured
Grace Dobush, freelance business reporter who writes about the craft industry. Ran a small bookbinding and printmaking craft business from 2002 to 2016. Former Etsy seller.
Kelly Clausen, vice president and head of global comms and community at Etsy.
Chris Maguire, Etsy co-founder. He left the company in 2008. He now owns Tubby Robot Ice Cream Factory in Philadelphia.