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'Hidden' Hotel Fees Set Record This Year
ResumeYou're used to them from the airlines: baggage fees, booking fees, and other charges that pop up after you buy your plane ticket.
The hotel industry has been applying hidden and not-so-hidden fees for years, and this year the revenue from those fees and surcharges hit a record $2.25 billion.
That's according to Bjorn Hanson, a professor at the Center for Hospitality, Tourism and Sports Management at New York University.
He joins Here & Now's Jeremy Hobson to discuss what's behind the new record.
Guest
- Bjorn Hanson, a dean at New York University’s Preston Robert Tisch Center for Hospitality, Tourism, and Sports Management.
This segment aired on October 15, 2014.