When patients face decisions about their medical care, research shows doctors don’t always fully explain their options or ask their preferences.
At the University of California San Francisco Medical Center, there's an innovative program that engages patients in their own care and helps them collaborate with doctors to choose the best treatment.
It’s becoming a model for other centers around the nation. Anna Gorman of Kaiser Health News explains how it works.
This segment aired on April 16, 2015.