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No Texting During Interviews...And Other Etiquette For College Grads15:04

This article is more than 8 years old.

If you're about to graduate from college and head out into the world, you know about many of the challenges that await you. The economy is still fragile; the cost of living is high, and landing the right job is never easy.

But take heart — Jodi R. R. Smith has some ideas that might help. She's not a career counselor or an expert on the economy or the job market. But she is an authority on one particular personal skill that can help. And she says it's a skill that's in very short supply: manners.

And let's be clear here. She won't tell you that good manners are all you need to land that
job. But she will make the case that a lack of manners and etiquette can work against you. And she says it's surprising how many people get tripped up by a basic lack of manners.

Here's an excerpt from Smith's book, "From Clueless to Class Act, Manners for the Modern Man and Manners for the Modern Woman:"


This segment aired on March 30, 2012.

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